Saturday 18 June 2022

Error while creating Synthetic monitor in Dynatrace

We have seen that we get below listed error while creating Synthetic monitors in a particular Management Zone in Dynatrace.

Your monitor can't be created because the selected management zone doesn't allow synthetic monitors. Either select a different management zone (see filter icon in the menu bar above) or contact your Dynatrace administrator." Can someone let me know the cause for this issue and how to resolve it?

This generally happens if there is no proper RULE applied to the MZ which included Synthetic monitors.


This might also happen if you are not using proper Monitor name or tagging or you do not have "Change Monitor Settings" checked for particular MZ.


Issue while moving tiles on Dynatrace Dashborad

 This is a known issue and there is no fix yet from the provider.

This only solution to this is (a temporary workaround) is to set zoom back to 100% when it refuses to work. Try zoom in and zoom out whichever works in your case.

Someone is definitely working on this from the vendor's side but there is no ETA.